What mediation offers
Mediation is structured negotiation with the participation of an independent third party — the mediator. The mediator does not decide, judge or recommend a solution. The mediator facilitates communication so that the parties may negotiate the settlement themselves.
Three principles of mediation
Voluntariness — parties enter and exit mediation at any time.
Confidentiality — everything that is said in mediation is excluded from subsequent arbitration or court proceedings.
Neutrality — the mediator does not represent any party and has no interest in the outcome.